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Alexandria Brown runs
www.EzineQueen.com, and she specializes in ezine publishing
and marketing strategies for coaches, consultants, speakers, and
authors.
Alexandria's main concern when I started working with her was the
low opt-in rate on her landing page. The page offered a subscription
to her weekly newsletter, "Straight Shooter Marketing," in return
for a visitor filling out a contact information form. There was
nothing horribly wrong with the page-it had a prominent headline,
didn't confuse the visitor with a lot of irrelevant text, it made a clear
offer, and it reminded the visitor a number of times to opt in and fill
out the registration form. Still, Alexandria was only convincing 6%
to 13% of her landing page visitors to actually fill out the form. I
evaluated Alexandria's landing page and identified a number of
areas for improvement:
1. Media: Alexandria's old page had a still photo of her below the
headline, with a link to an audio file below the photo. We replaced
the still photo and audio file with a video clip, in which Alexandria
introduces herself, makes her offer, and reminds the visitor to fill
out the registration form.
2. Registration Form: On Alexandria's old page, the registration
form was "below the fold," meaning that visitors had to scroll down
the page before they could see it. On the new page, the first few
lines of the form appear "above the fold," making it much easier for
visitors to understand what they're supposed to do. We added a
second registration form at the very bottom of the page, too, to
make it easier for visitors who read through the entire page before
deciding whether or not to opt in. This may seem like overkill, but
anything you can do to make your page more user-friendly will pay
off.
3. Headline: Alexandria's old headline was large, colorful, and in
the right place, but it was a little wordy. We cut the headline down
from 40 words to 18 words on the new page, giving it a stronger
message, making it easier to read, and making it easier on the
eyes all at the same time.
4. The Offer: We expanded the offer from one item (the subscription
to "Straight Shooter Marketing") on the old page to three items
on the new page. In addition to the subscription, visitors are also
offered an audio class and a special report on ezine publishing.
5. Testimonials: The testimonials on Alexandria's old page were
compelling and authoritative, but we made them much more eyecatching
and personal by breaking up the text and adding photos
of the clients who provided the testimonials. We also added several
additional testimonials-if you can get ten good testimonials
from your clients, put every single one of them on your landing
page.
6. Unnecessary Text: We also removed a little bit of unnecessary
text from the page. The text wasn't off-topic or repetitive, but
we were able to take it off the page and get a cleaner look because
Alexandria addresses all of the points in her video presentation.
So as you can see, even on a pretty good landing page, there was
a lot that could be improved. Did it make a difference? Well, since
Alexandria started using her new landing page, her opt-in rate has
increased from 6-13% to 13-28%. In other words, she's doubled
her opt-in rate and cut her cost per lead in half. A picture may be
worth a thousand words, but I think this example shows that a
video is worth a hundred thousand.
"…Thanks for the fantastic ideas on improving my landing page…" "You cannot believe how much of a relief it is to have someone like you helping me fill my online marketing funnel. I don't have the time to do it and we've been delaying it for so long. Thanks for the fantastic ideas on improving my landing page and helping us steer around the infamous "Google Slap!"
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